What Information We Collect and Why
When you create an account on ft9999, we collect the details you submit: your name, contact number, email address and the wallet identifiers you use for deposits — whether that is your bKash account number, your Nagad registered mobile, or your Rocket wallet number. We collect
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this to verify your identity, process your transactions and maintain account security. We also gather device and session data — your browser type, IP address and pages visited — to detect unusual access patterns and keep your account safe. Payment transaction records, including deposit and withdrawal
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history through bKash, Nagad and Rocket, are retained as required to resolve disputes and comply with applicable financial record obligations. We do not collect more than we need. We do not sell, rent or trade your personal data to external marketing parties. Where we share data
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with payment processors — for example, to route a Nagad or Rocket transaction — that sharing is limited strictly to what the processor needs to complete the transfer. Your eligibility to use ft9999 depends on your local law and the regions where our services are available;
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we apply this policy to all account holders in supported regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.